We all experience emotions and whether unconsciously or consciously, these emotions constantly impact us and those around us. Emotional Intelligence (EI) is a set of skills that help us better perceive, understand and manage emotions in ourselves and others. EI skills include Self-Awareness, Awareness of Others, Authenticity, Emotional Reasoning, Self-Management, Positive Influence and Inspiring Performance.
Our ability to better understand how emotions influence our thoughts, decisions, physiology and behaviour is critical to our happiness and success in our professional and personal lives. Credible research has demonstrated that EI can be developed and improved over time through practice and a willingness to improve.
Studies have shown that EI contributes to our happiness, success, health and career satisfaction. There are also numerous studies which have tested thousands of people from many types of industries worldwide which have demonstrated that EI is linked to effective:
Hover over skill to reveal outcome
being aware of the way you feel and the impact of feelings on decisions, behaviour and outcomes.
perceiving and understanding feelings of others and responding appropriately and empathetically.
openly and effectively expressing oneself and keeping commitments.
using information from your own and others’ feelings in decision making.
managing mood, emotions and behaviour and continuously improving oneself.
positively influencing the way others feel through problem solving, feedback and recognising and supporting others work.
The references accessed through the link below include a wealth of peer reviewed research which supports the importance of EI in the workplace.
